Month: November 2016

USA Delivers Significant Indirect Cost Savings Results with New GOSP

Author: Digital Lagoon

The Utilities Service Alliance (USA) estimates that changes to its governance model approved by the Board of Directors at its Nov. 1 meeting will provide member stations with more than 10,000 person-hours of indirect cost savings. USA estimates include the hours saved by eliminating face-to-face meetings, reducing USA assessment support and reducing Key Performance Indicator...

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USA Gap Focus and Training Excellence Efforts Are Underway

Author: Digital Lagoon

The Utilities Service Alliance (USA) started the process of assessing and documenting the performance of its members in the four areas identified for improvement in its new Governance, Oversight, Support and Perform (GOSP) model. That process, approved by USA’s Board of Directors as part of sweeping changes it requested in September, includes developing an assessment...

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USA Organization Changes Announced to Support New GOSP

Author: Digital Lagoon

The Utilities Service Alliance (USA) Board of Directors approved organizational changes to the alliance’s professional staff in support of the governance and oversight model announced in October. Through Dec. 31, Jeff Helsel, Director of Performance Sustainability, and Tim Donovan, Director of Fleet Improvement and Support, will lead the transition of the organization, its duties and...

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USA Core Business Activities to Continue in 2017

Author: Digital Lagoon

While the Utilities Service Alliance (USA) has instituted several changes related to its Governance, Oversight, Support and Perform (GOSP) model, its core business to improve plant safety and performance, and drive economic benefit remains strong. “We have communicated much about the ways our new GOSP model has changed the focus of USA’s operational improvement efforts...

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USA Announces Revised Membership Level Designations

Author: Digital Lagoon

Coinciding with recent governance model changes and membership adjustments, the Utilities Service Alliance (USA) has updated its Membership Level designations to more clearly and accurately reflect membership status and benefits. Effective immediately, USA will designate three levels of USA membership: Full Member, Efficiency Member and Affiliate Member (see table below). The Full Member level coincides...

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