John Christensen

Executive Spotlight December 2018

Author: John Christensen

Welcome to the new and revitalized Inside USA quarterly newsletter. As a part of our 2019 Excellence Plan, we have revamped our communications strategy in an effort to more frequently and systematically tell you all about what is happening “Inside USA.” Along with this new strategy we are rebooting our Executive Spotlight which will include...

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USA Board of Directors (BOD) Sets New Team Call Expectations

Author: John Christensen

On the December USA BOD telecon, a revised set of USA Team call expectations were reviewed and approved. These changes were developed by Jim Connolly (STP), Pete Gardner (Xcel), USA staff, and come after much discussion and feedback to the USA BOD throughout 2018. USA Team Call Expectations USA team calls are a vital way...

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USA Survey Seeking Input to Hone Communication

Author: John Christensen

The Utilities Service Alliance (USA) has launched an effort to improve its effectiveness at communicating with member utilities, employees and industry peers. Part of the effort is a communications survey that seeks to learn the preferences and opinions of audiences all across the alliance. The alliance has an online survey available and invites employees and long-term contractors...

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